1. Communication and Responsiveness

Response Time (30-Minute Rule)

• Respond promptly (within 30 minutes) to all work-related communications (messages, emails, calls) during working hours.
• If immediate detailed responses aren’t possible, quickly acknowledge and provide a clear follow-up timeline.

Availability Expectations

• Maintain accurate and updated online status (Google Chat, etc).
• Clearly define working hours in your calendar for team visibility.
• Proactively inform your supervisor and team when temporarily unavailable (over 30 mins) with a clear expected return time.

Professionalism Standards

Workspace and Appearance

• Create and maintain a professional, organized home workspace free of distractions.
• Ensure your background is neat, professional, and distraction-free.

Virtual Meeting Etiquette

• Keep your camera turned on during meetings unless specifically instructed otherwise.
• Limit background noise. Mute your microphone when not actively speaking.

Commitment to Work Hours

• Follow agreed-upon working hours strictly.
• Personal tasks or errands must not interfere with scheduled working hours.

Performance and Deliverables

• Complete assigned tasks within agreed deadlines.